FAQ
Get clear, honest answers to the questions Mississauga drivers ask most about buying, selling, trading, and maintaining their vehicles. As a UCDA-certified dealership, Metropolitan Auto Group is committed to transparency every step of the way. Explore our FAQs below or reach out to our team for personalized assistance — we’re here to help you make confident automotive decisions.
Yes, we provide financing options for all credit types. Our team will help you secure the best possible rate based on your profile.
Absolutely — you can call us or use the “Book an Appointment” form to reserve a test drive at a time that works for you.
Yes. Every vehicle at Metropolitan Auto Group includes a full CarFax history report for complete transparency.
Yes — all cars go through a multi-point inspection to ensure safety, reliability, and performance.
Yes. We work with multiple lenders to help clients with all credit backgrounds get approved.
We offer a selection of certified vehicles depending on availability. Ask our team about current certified inventory.
We calculate value based on the car’s condition, mileage, service history, market demand, and current pricing trends.
Walk-ins are welcome, but booking an appointment ensures faster service.
Yes. We can handle the loan payoff directly with your lender and apply the difference toward your new purchase.
Bring your driver’s licence, vehicle ownership, service records, and any loan or lease details if applicable.
Yes — we buy vehicles outright, even if you’re not trading in.
In most cases, yes — a clean and well-presented vehicle often receives a better appraisal.
Our detailing includes interior shampoo, vacuuming, deep cleaning, polishing, waxing, and engine bay cleaning.
Most vehicles require 2–4 hours depending on size and condition.
Yes, depending on availability. Contact us to check open slots.
Yes — detailing before selling or trading can improve your car’s appearance and increase its value.
Yes. We treat each vehicle with care and use safe, professional-grade products suitable for specialty vehicles.
Use the Book an Appointment page or call/email us directly.
It means we follow strict standards of honesty, disclosure, and consumer protection set by the Used Car Dealers Association of Ontario.
You benefit from full disclosure, lien-free assurance, accurate pricing, and regulated business practices.
No — we provide transparent, upfront pricing with no surprises.
Yes. As a UCDA Member, all our vehicles are required to be lien-free or clearly disclosed.
Absolutely — we encourage in-person inspections and test drives at our Mississauga dealership.
Warranty options are available depending on the vehicle. Our team can help you select the best coverage.
When you’re selling or trading in your car at Metropolitan Auto Group, bring your vehicle ownership (permit), driver’s licence, and all sets of keys. If your car is financed or leased, please bring the loan or lease statement so we can process the payoff accurately. We handle all the paperwork for you — from the bill of sale to transfer of ownership — to make the process quick and worry-free.
Yes, absolutely. If your vehicle is still financed, Metropolitan Auto Group can pay off the remaining balance directly to your lender and apply the difference toward your new purchase or payout. Our team will walk you through each step to ensure the trade-in process is transparent and hassle-free.
Buying from a UCDA Member dealership like Metropolitan Auto Group means you’re protected under Ontario’s consumer laws. Every vehicle we sell includes full history disclosure, lien-free assurance, and no hidden fees.
Private sales, on the other hand, don’t offer these protections — you assume the risk for hidden issues, outstanding loans, or fraudulent listings. Choosing a UCDA-certified dealer gives you peace of mind and legal protection.
We assess trade-ins based on market demand, condition, mileage, service records, and vehicle history. As a professional dealership, we use verified market tools and real-time pricing data to offer you a fair and competitive trade-in value. You can bring your car for a free appraisal — no obligation.
When you’re selling or trading in your car at Metropolitan Auto Group, bring your vehicle ownership (permit), driver’s licence, and all sets of keys. If your car is financed or leased, please bring the loan or lease statement so we can process the payoff accurately. We handle all the paperwork for you — from the bill of sale to transfer of ownership — to make the process quick and worry-free.
Yes, absolutely. If your vehicle is still financed, Metropolitan Auto Group can pay off the remaining balance directly to your lender and apply the difference toward your new purchase or payout. Our team will walk you through each step to ensure the trade-in process is transparent and hassle-free.
Buying from a UCDA Member dealership like Metropolitan Auto Group means you’re protected under Ontario’s consumer laws. Every vehicle we sell includes full history disclosure, lien-free assurance, and no hidden fees.
Private sales, on the other hand, don’t offer these protections — you assume the risk for hidden issues, outstanding loans, or fraudulent listings. Choosing a UCDA-certified dealer gives you peace of mind and legal protection.
We assess trade-ins based on market demand, condition, mileage, service records, and vehicle history. As a professional dealership, we use verified market tools and real-time pricing data to offer you a fair and competitive trade-in value. You can bring your car for a free appraisal — no obligation.
Metropolitan Auto Group was founded on the belief that quality and honesty should define every car-buying experience. As a UCDA Member, we follow industry-leading standards to ensure every customer drives away with confidence.
Your trusted car dealership in Mississauga for buying, selling, and trading vehicles.
At Metropolitan Auto Group, we make it simple to connect with our team. Whether you’re looking to buy your next car, trade in your current vehicle, or schedule a detailing service, our experts are ready to help.
Visit our Mississauga dealership, give us a call, or send us a message — we’ll get back to you promptly.